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Open the mas77 Privacy Policy

Dragon Tiger, rocketslot and QRIS each create a different account touchpoint, so our mas77 Privacy Policy explains what we collect, why we use it and how you can…

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CONTACT ROUTES

Ask About Privacy Through Your Account Path

Privacy questions are easier to resolve when they include the account detail or wallet event you are asking about. Use our available support route from the account or cashier area and tell us whether your request concerns phone verification, a DANA receipt, QRIS status or a device access record. We may ask for account details to locate the correct record, but we do not need your wallet password. Your request is handled under this Privacy Policy.

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Account access

If you cannot reach your account, contact support through the account help route and explain the device path you used. We can check the phone verification stage and help identify whether the issue concerns your login record, a browser session or a policy request.

Wallet records

For a privacy question about DANA, OVO, GoPay or QRIS, include the payment name and receipt reference rather than sending a wallet password. We use that detail to locate the relevant transaction record and explain how the Privacy Policy applies.

Change request

To ask for access, correction or removal of eligible personal data, send the request through our support path from your account. We may verify ownership by phone before changing records, helping keep another person from altering your details.

DATA HANDLING

See How We Protect Policy Choices

We treat privacy as an account operation, not a footer link. The records behind a phone verification, wallet receipt or device session are handled for a defined service reason and are not…

Data collection

We collect account details you provide, verification details needed before access and technical data from the browser or device connecting to the lobby. A transaction reference for DANA, QRIS or bank transfer may be retained to answer wallet questions and maintain an accurate account record.

Cookie controls

Cookies and similar device markers can help keep an account session working and show whether a page has loaded correctly. Your browser settings provide a way to limit cookies, although changing them may affect login continuity or the way policy choices are remembered.

Account security

Phone verification is used before account access, while session and device signals can help us spot unusual sign-ins. Never send your password or wallet PIN to support. If a login feels unfamiliar, use the account help route so we can check the access record.

Record retention

We keep personal and transaction records only for the operational, security or legal reason that requires them, subject to local requirements. A receipt linked to OVO or a virtual account may therefore remain after a session ends when it is needed for account support or dispute handling.

Your requests

You can ask what personal data we hold, request a correction or ask whether deletion is available under the rules applying to your account. Include your account contact and the specific record, such as a phone detail or QRIS reference, so we can assess the request.

Policy contact

Our support path is the starting point for questions about this Privacy Policy, including data access, cookie choices and wallet records. We may request identity confirmation before disclosing or changing information, and we will explain any limit that depends on local law.

Find Privacy Policy Answers Before Access

These Privacy Policy answers cover the questions we expect before an Indonesian account is opened or used. They explain the practical link between personal data, phone verification, device access and local wallet records. If your situation is not covered, use the account support path and mention the exact record or payment reference involved. Access or eligibility depends on local law.

The mas77 Privacy Policy covers account details, phone verification, device and browser records, cookies, support messages and transaction references. It explains why those records may be used for account access, security, wallet checks and service support, where local law permits.

Phone verification helps us confirm account ownership before access and helps separate your account from another person’s login attempt. It may also be used when you ask to change personal data. We do not ask you to send a phone password through support.

Yes. The Privacy Policy covers payment references connected with DANA, QRIS, OVO, GoPay, bank transfer and virtual account activity. We may use those references to answer a receipt question, check wallet status or resolve an account record issue.

We may receive technical details from the browser or device used to access the account, such as session signals and basic connection data. These records help us maintain access and identify unusual sign-ins. Cookie controls remain available through your browser settings.

Use the account support route and state whether you want access to a record or a correction. Name the relevant detail, such as your phone record, device session or wallet reference. We may verify account ownership before responding or changing anything.

You can ask whether removal is available for a specific record under the rules applying to your account. Some account, security or transaction records may need to remain for a defined operational or legal reason. We will explain the outcome and any limit.

The Privacy Policy is written for Indonesian account access and local wallet records, but processing and eligibility depend on local law. Where local law permits, we apply the request and choice described here. Contact support if your location creates a different requirement.

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